Shipping Policy

Please note that it will take approximately 3 to 4 business days to process your order, excluding weekends and bank holidays. During busy periods or promotional sales, we kindly ask for your patience as dispatch may take up to 5 business days. Rest assured, we are working diligently to get your order to you as quickly as possible.

For the successful and prompt delivery of your package, it is imperative that you meticulously input your address details accurately. Please ensure that all abbreviations are correct and that the spacing is properly formatted. Kindly take note that any inaccuracies in the shipping information cannot be attributed to us, so it is crucial to double-check before finalizing your order. Your cooperation in providing the correct shipping details will help us ensure a seamless delivery process and timely receipt of your package.

When your item is shipped out, you can expect to receive it within 4 to 7 days as per our standard delivery schedule, please remember that this is the estimated time. It's important to remember that this timeframe is calculated from the shipping date, not the order date, and may be subject to variations depending on your specific location and other factors.

If you find that the product has not been delivered despite receiving a delivery confirmation email/SMS, it is crucial to promptly report this discrepancy within a 3-day window from the date of the delivery confirmation. This will allow us to conduct a thorough investigation into the matter and address any potential issues accordingly.

TRACKING INFORMATION

As soon as your order is processed and shipped, a confirmation email will be sent to you with a tracking number included. Keep an eye on your inbox for this important update!

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.